FAQ
Q) Are the measurements garment measurements or body measurements? What is the difference? I usually wear a size 32 in my favorite brand. What size should I order with The Pant Project?
At The Pant Project, we craft pants using precise body measurements, ensuring they are tailored specifically for you. This approach differs from ready-made sizing, which often uses garment measurements that may not match your actual body dimensions. For example, if you typically wear a size 32 in most brands, your actual waist measurement is likely closer to 34 inches. To achieve the best fit, we recommend ordering two sizes larger than the size you usually wear in off-the-rack pants.
If you prefer, we also offer fully custom-made pants where you can enter your exact body measurements or provide specifications based on previously tailored pants. This ensures a truly personalized fit that meets your unique needs.
Q) I want to order a power stretch fabric. Should I size down for a snug fit, or stick to my usual measurements?
We recommend sticking to your exact body measurements, even for power stretch fabrics. Our sizing system already accounts for fabric stretch and elasticity, ensuring your pants are comfortable and fit well without requiring any size adjustments.
Q) Where does The Pant Project source its fabrics?
The majority of our fabrics are sourced from Banswara Syntex, one of India’s most renowned textile mills. Known for its premium-quality materials and commitment to sustainability, Banswara Syntex supplies fabrics to some of the world’s most iconic brands, including Hugo Boss, Ralph Lauren, Banana Republic, Levi’s, and Uniqlo. By partnering with such a trusted mill, we ensure that every pant we produce meets global standards of quality and craftsmanship.
Q) Where do you get your trims, accessories, and packaging materials from?
We source trims, accessories, and linings from trusted vendors across India to ensure durability and premium quality. Our commitment to sustainability extends to our packaging, which is 100% eco-friendly and plastic-free, delivering a premium unboxing experience while reducing environmental impact.
Q) Where is your manufacturing unit located, and what makes it unique?
Our pants are proudly manufactured in-house at our state-of-the-art factory in Daman, India. Our facility meets the highest global standards with certifications such as SEDEX and WRAP Gold, ensuring ethical and sustainable production.
Each pant undergoes the following meticulous processes:
- Custom Pattern Making: Your personalized measurements are digitally configured for a precise fit.
- Laser or Hand Cutting: Depending on the fabric, we use advanced cutting techniques to ensure accuracy.
- Skilled Tailoring: Our experienced tailors craft each pant with care, utilizing top-quality machinery.
- Thorough Quality Checks: Every pant is inspected at multiple stages to ensure it meets our strict quality standards.
Whether you’re selecting a standard size or opting for a custom-made piece, our manufacturing process guarantees a perfect fit and unparalleled comfort.
Q) Will my pants shrink after washing?
Our fabrics are rigorously tested to ensure minimal shrinkage, meeting global standards for durability. Over time, you may notice slight shrinkage of 2%-3%, which is negligible and within acceptable tolerance. To preserve the fit and quality, follow the instructions on the wash care label. Proper care ensures your pants remain in excellent condition for years.
Q) Why does the color of my pants sometimes look different from the photos on the website?
Color variations may occur due to:
- Lighting conditions during product photography.
- Screen resolution and color settings on your device.
- Fabric texture, which may influence how colors appear under different lighting.
While we strive to display accurate representations, slight discrepancies are natural due to these external factors.
Q) How are my measurements stored, and can I update them for future orders?
When you place your first order, your measurements are securely stored in our digital database. For future orders, we use these stored measurements unless you update them. If your size changes or you wish to modify your preferences, simply input the updated measurements during checkout. Your data is fully encrypted and never shared with third parties
Q) Do you have physical stores I can visit?
Yes, we have stores in Mumbai, Bangalore, Pune & Chandigarh where you can explore our collections, receive personalized styling advice, and experience custom fitting services. You can find detailed addresses on the Store Locator page on our website.
Q) Are customizations like monogramming or pleats charged separately?
No, all advanced customizations, such as monogramming, pleats, and pocket styles, are completely free. The price displayed at checkout is the final amount you will pay—there are no hidden charges for personalization.
Q) What should I do if my payment is debited but I don’t receive an order confirmation?
If your payment has been debited but you haven’t received an order confirmation, it may be due to delays in processing between banks. Please email us at customercare@pantproject.com with your transaction details. Our team will promptly investigate and resolve the issue to ensure a smooth shopping experience.